Terms Of Service

Effective Date: April, 2025

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Krebs Mulch & Stone through our website at krebsmulchandstone.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or call (502) 827-4743 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: for privacy-related inquires, please refer to our Privacy Policy.

General Terms

1. Acceptance of Terms

By accessing and using Krebs Mulch & Stone ("Company," "we," "our," "us") website krebsmulchandstone.com (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use the Site.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Site.

3. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by United States and international copyright laws. Unauthorized use of the content may violate copyright, trademark, and other laws.

4. User Accounts

To access certain features of the Site, you may be required to create an account. You agree to provide accurate and complete information when creating an account and to keep this information up to date. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Services

The Company provides mulch & other landscaping materials. By booking a service through the Site, you agree to provide accurate information and to comply with any additional terms and conditions that may apply to specific services.

6. Payment

All payments for services must be made through the payment methods provided on the Site. Prices and availability of services are subject to change without notice.

7. Termination

We reserve the right to terminate or suspend your account and access to the Site at our sole discretion, without notice and without liability, for conduct that we believe violates these Terms or is harmful to other users of the Site, us, or third parties, or for any other reason.

8. Limitation of Liability

The Site and all content, products, and services included on or otherwise made available to you through the Site are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, products, or services included on or otherwise made available to you through the Site. You expressly agree that your use of the Site is at your sole risk.

9. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of KY, without regard to its conflict of laws principles.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have questions about these Terms, please contact us at:

Krebs Mulch & Stone

2192 Hwy 44 East

Shepherdsville, KY, 40165
krebsmulchandstone.com

5028274743

By using out website and services, you consent to these Terms Of Service.